Refunds & Return Policy

Your privacy is critically important to us.

Introduction

At Biig LuXe, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. To initiate a return, please contact our customer service at:.

• Email: enquiry@biigluxe.com
• Phone: +44 7350 159325

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
Email: enquiry@biigluxe.com
Phone: +44 7350 159325